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A Peaceful Oasis in the Heart of Seminyak

A Peaceful Oasis in the Heart of Seminyak

Guest Feedback

 

Para Tamu yang Terhormat,

Guest Comment card adalah salah satu sarana terpenting yang digunakan manajemen untuk mengevaluasi apakah kami mencapai tujuan kami yaitu melebihi keinginan tamu.

Saya pribadi sangat menghargai jika anda meluangkan sedikit waktu untuk menyampaikan kepada saya tentang pengalaman anda selama menginap di Hotel kami. Setiap comment card akan dianalisa setiap hari dan ditanggapi secara pribadi!

ROOM RESERVATIONS / RESERVASI KAMAR

1. What influenced you to stay at the Amadea Resort & Villas?
Apa yang menjadi alasan anda menginap di Amadea Resort & Villas?

2. How was your reservation made?
Bagaimana Anda melakukan pemesanan kamar?

3. Was your reservation handled prompty and efficiently?
Apakah Reservasi anda ditangani dengan baik dan efisien?

4. Purpose of visit
Tujuan Berkunjung

RECEPTION & SERVICE / PENERIMAAN & PELAYANAN

5. Please comment on the quality of service from the following.
Mohon komentar anda tentang kualitas pelayanan di bawah ini.

Excellent Good Average Poor
Duty Manager
Manager yang bertugas
Guest Relations Officer
Guest Relation
Security
Keamanan
Front Desk
Receptionist
Bellman
Petugas Pelayanan Barang
Telephone Operator
Guest Service Centre
Room Attendant
Petugas Pelayanan Kamar
Laundry / Valet
Karyawan Laundry
Pool Attendant
Karyawan Kolam Renang

6. Were hotel facilities explained on arrival?
Apakah Fasilitas hotel sudah dijelaskan?

MASSAGE & POOL / PIJAT & KOLAM RENANG

7. Please comment on the quality of service at Spa and Pool.
Mohon komentar anda tentang kualitas pelayanan di bawah ini.

Excellent Good Average Poor
Spa
Ambience
Suasana
Staff Skill and Knowledge
Ketrampilan dan Pengetahuan Staff
Pool / Recreation
Kolam Renang / Rekreasi
Service
Pelayanan
Activities
Kegiatan

Comments / Suggestions :

GUEST ROOM / KAMAR TAMU

8. Please comment on your room.
Mohon komentar tentang kamar Anda.

Excellent Good Average Poor
Guest Room/Kamar Tamu
Cleanliness
Kebersihan
Linen / Towels
Handuk / Linen
Guest supplies
Perlengkapan Tamu
Service
Pelayanan
Guest Bathroom/Kamar Mandi Tamu
Cleanliness
Kebersihan
Linen / Towels
Handuk / Linen
Guest supplies
Perlengkapan Tamu
Service
Pelayanan

Comments / Suggestions :

ELECTRICITY & OTHERS / PENCAHAYAAN & LAIN - LAIN

9. Please comment on the quality of Electricity & Others.
Mohon komentar Anda tentang pencahayaan & lain-lain.

Excellent Good Average Poor
Television
Televisi
Air Conditioning
System Pendingin Ruangan
Water Temperature
Suhu Air
Water Pressure
Tekanan Air
Lighting - Bedroom
Penerangan Kamar Tidur
Lighting - Bathroom
Penerangan Kamar Mandi
Telephone
Telepon
Wi-Fi
Internet

Comments / Suggestions :

RESTAURANTS & BARS / RESTORAN & BAR

10. Please comment on the quality of food and service in our Restaurant and Bars .
Mohon komentar tentang kualitas makanan & pelayanan dari Restoran & Bar kami.

Excellent Good Average Poor
Quality of Food
Bistro Batu Kali
Poolside Bar
Room Service
Quality of Service
Bistro Batu Kali
Poolside Bar
Room Service
Overal food and beverage quality
Kualitas makanan & minuman secara keseluruhan

Specific comments on our Restaurants and Bars would be appreciated
Kami sangat menghargai komentar khusus tentang Restoran & Bar yang disebutkan diatas

11. Do you feel that our pricing represents good value?
Apakah menurut Anda harga yang kami tawarkan sesuai?

Yes/Ya Av./Rata-rata No/Tidak
Food/Makanan
Beverage/Minuman

PUBLIC AREA / AREA UMUM

12. Please comment on the overall appearance of the hotel's public areas.
Mohon komentar Anda tentang penampilan hotel secara keseluruhan.

Excellent Good Average Poor
Cleanliness
Kebersihan
Standard of maintenance
Standar Perawatan
Appearance of grounds
Penampilan Kebun

Comments / Suggestions :

GENERAL / UMUM

13. How would you rate the overall quality of the hotel?
Bagaimana Anda menilai kualitas hotel secara keseluruhan?

14. Overall staff courtesy
Karyawan secara keseluruhan

15. Please recommend an employee for exceptional service
Mohon rekomendasikan karyawan yang memberikan pelayanan terbaik

BETWEEN US / ANTARA KITA

16. Do you have any other suggestions comments which would help us make your next visit more enjoyable?
Apakah ada komentar lain yang dapat membantu kami membuat kunjungan Anda berikutnya lebih menyenangkan?

This is my visit to Amadea Resort & Villas

ini adalah kunjungan saya yang ke di Amadea Resort & Villas

17. If you return to Bali, would you stay at the Amadea Resort & Villas again?

Jika Anda kembali ke Bali, apakah Anda akan menginap di Amadea Resort & Villas lagi?

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